Is jotform a scam4/5/2024 ![]() In fact, some users have critiqued Jotform’s support for its lack of timely assistance in resolving issues. While I cannot comment on Jotform’s customer support from personal experience, it is an area that often gets quite a bit of attention. Challenges with Jotform’s customer support However, for marketers directing traffic to their forms where the stakes are higher, these missing elements become a much bigger concern. Other conversion-boosting features that you can only find at GetLeadFormsįor casual users, such as those creating a survey for their psychology class, the absence of these features is not a significant issue.Integrating with specific analytics and attribution tools.Marketing integrations with tools like ActiveProspect’s TrustedForm.Real-time OTP phone verification for lead phone number validation.Well for starters - as mentioned in Jotform’s post, creating a basic exit popup is not feasible with their platform.Īdditional features that Jotform falls short of addressing marketers’ needs include: What features is Jotform missing exactly? In addition, Jotform is also missing some core features that a serious marketer needs to drive results. This lack of versatility in design customization poses a challenge for marketers aiming to create visually engaging and on-brand forms. This means that users seeking more sophisticated choices must rely on custom CSS. When it comes to customization, Jotform provides only a few layout styles. Limited customization and features for marketers Looking for better lead generation form templates? Check out our full library of customizable templates here.Ģ. These mundane templates are a significant concern since the appearance of a form plays a crucial role in your form’s conversion rate. While Jotform offers a variety of templates to choose from, many users find the platform lacking in terms of the design and overall UX of their forms.įor instance, here’s a snapshot of their lead generation forms. One of the biggest criticisms against Jotform is its templates. ![]() Jotform templates fall short in a big way Let’s start with my biggest complaint: 1. You might be wondering, is Jotform legit? And I’ll get to that.īut, before I dive into my review, please bear in mind that my perspective is that of a performance marketer. ![]() Jotform Review: Great for most use cases, but falls short for marketers With that said, Jotform may not be the ideal choice for serious marketers due to certain limitations, particularly in the areas of lead generation and lead capture. This praise might seem odd coming from the founder of a competing form builder, but I genuinely believe that Jotform gets the job done for most use cases and I wouldn’t hesitate to recommend it to customers whose needs cannot be met by GetLeadForms. In fact, boasting over 20 million users at the time of writing this article, Jotform has undoubtedly established itself as a prominent player in a competitive market. It’s important to note that I do believe that overall Jotform is a decent form builder, and the purpose of this post is not to discredit the tool. Jotform is an online form builder that’s used for creating various types of forms, such as surveys, event registrations, contact forms, and even lead generation forms. If you’re new to Jotform, here’s a quick introduction: If you’re already familiar with Jotform, feel free to skip ahead to my in-depth review. If you’re short on time, then you can watch a full video review of Jotform here: If you’re looking for a better alternative to Jotform for building high-converting lead capture forms and would like to save yourself some time, then check out GetLeadForms, you can grab a free trial here. Plus, I’ll introduce you to a more suitable alternative to help elevate your campaigns. In this post, I’ll provide an in-depth review of Jotform from my perspective as a marketer, examining its strengths and limitations with regard to lead capture. While Jotform is a great form builder in general, there are some areas where it leaves room for improvement, especially for marketers. As a form builder, Jotform tops the list of popular choices for marketers looking to create forms for their campaigns.
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